CONDITIONS OF RETURN
- Kindy’s Factory Outlet will accept returns for 15 days from Date of Purchase.
- All returns must be unopened & in their original packaging.
- Defective merchandise must be returned with original packaging included.
HOW TO PROCESS YOUR RETURN
- Place all return items into one container along with a copy of the original Packing Insert or the following information: Order Number, Date of Order, Customer Name, Address, Email Address, Reason for Return.
- Create a shipping label using your desired shipping provider. MAKE SURE TO USE OBTAIN A TRACKING NUMBER FOR YOUR PACKAGE. KINDYS IS NOT RESPONSIBLE FOR LOST OR DAMAGED RETURN SHIPMENTS.
- Address your return shipment to:
Kindy’s Factory Outlet Returns
2900 South 20th Street
Philadelphia, PA 19145
- We’re sorry, Kindys.com can not pay for return shipments
WHAT HAPPENS NEXT
Upon receipt of your return, you will receive a confirmation email letting you know that we have received your shipment. Once your return is verified to meet the Conditions of Return, we will credit your purchase within 5-7 business days.