Kindys.com Return Policy

CONDITIONS OF RETURN

  • Kindy’s Factory Outlet will accept returns for 15 days from Date of Purchase.
  • All returns must be unopened & in their original packaging.
  • Defective merchandise must be returned with original packaging included.


HOW TO PROCESS YOUR RETURN

  • Place all return items into one container along with a copy of the original Packing Insert or the following information: Order Number, Date of Order, Customer Name, Address, Email Address, Reason for Return.
  • Create a shipping label using your desired shipping provider.  MAKE SURE TO USE OBTAIN A TRACKING NUMBER FOR YOUR PACKAGE.  KINDYS IS NOT RESPONSIBLE FOR LOST OR DAMAGED RETURN SHIPMENTS.
  • Address your return shipment to:
    Kindy’s Factory Outlet Returns
    2900 South 20th Street
    Philadelphia, PA 19145
  • We’re sorry, Kindys.com can not pay for return shipments


WHAT HAPPENS NEXT

Upon receipt of your return, you will receive a confirmation email letting you know that we have received your shipment.  Once your return is verified to meet the Conditions of Return, we will credit your purchase within 5-7 business days.